Mindset Solutions processes personal information in compliance with this privacy statement. For further information, questions or comments on our privacy policy, please contact  

Purposes of the processing

Mindset Solutions only collects and processes customers’ personal data for customer and order management (customer administration, order/delivery and follow-up, invoicing, solvency follow-up, profiling, and the sending of marketing and personalised advertising if applicable.

Legal foundation for the processing

Personal data is processed based on Article 6.1. (a) consent. (b) required for the implementation of this sales agreement. (c) required to satisfy any legal obligation between customer and service provider mentioned on the invoice (d) required for the protection of our legitimate interest in entrepreneurship of the General Data Protection Act.

Insofar as the processing of personal data takes place based on Article 6.1. (a) (consent), customers always have the right to withdraw the given consent by contacting Mindset Solutions by e-mail to requesting explicit removal of personal data.

Transfer to third parties

If required to achieve the set purposes, the customers’ personal data will only be shared with other companies in the Mindset Solutions group within the European Economic Area, which are linked directly or indirectly with www.

Mindset Solutions guarantees that these recipients will take the necessary technical and organisational measures for the protection of personal data enforced by European law.

Retention period

Personal data processed for customer management will be stored for the time necessary to satisfy legal requirements in terms of bookkeeping, among other abovementioned terms in ‘Purposes of the processing’. 

Right to inspection, improvement, deletion, limitation of personal data 

The customer has at all times the right to inspect their personal data and can have it improved, should it be incorrect or incomplete, have it removed, limit its processing an object to the processing of their personal data based on Article 6.1 (f), including profiling based on said provisions.

Furthermore, the customer is entitled to obtain a copy (in a structured, standard and mechanically readable form) of their personal data which was given by them initially to Mindset Solutions when buying  services from Mindset Solutions.

In order to exercise the aforementioned rights, the customer is requested to send an e-mail the following address: Incomplete information in such an e-mail automatically invalidates the request to exercise the aforementioned rights.

Direct marketing

The customer is entitled to object free of charge to any processing of their personal data aimed at direct marketing. 

Complaint GDPR

The customer has the right to file a complaint with the Belgian Privacy Protection Commission (35 Rue de la Presse, 1000 Brussels –